Delivery and Return Conditions
The following Delivery and Return Conditions (“Conditions”) govern the shipment, delivery, and return of products purchased from this website. By placing an order, the customer (“You” or “Customer”) agrees to be bound by these Conditions.
1. Delivery Policy
1.1 Shipping Methods
Orders shall be fulfilled through local courier services for domestic shipments and through designated international carriers for overseas shipments.
1.2 Delivery Timeframes
Unless otherwise specified, standard delivery shall be effected within three (3) to five (5) business days from the date of order confirmation. Delivery times may vary depending on the destination and carrier availability.
1.3 Shipping Fees
- A flat rate shipping fee shall apply to all orders.
- Orders exceeding a specified cart value may qualify for free shipping, which will be indicated at checkout.
- For international shipments, fees shall be tiered by region and displayed prior to order confirmation.
1.4 Delivery Areas
We provide delivery both domestically and internationally. Certain geographic restrictions may apply and shall be communicated during checkout.
2. Return Policy
2.1 Return Period
Products are eligible for return or exchange within one (1) to four (4) days of receipt by the Customer.
2.2 Eligibility of Returns
Returned products must be unopened, unused, and accompanied by all original tags and packaging. Products not meeting these requirements shall not be eligible for return or exchange.
2.3 Return Shipping Costs
The Company shall bear the cost of return shipping. Customers will be provided with return instructions upon approval of the request.
2.4 Refunds
Upon receipt and inspection of the returned product, a refund shall be issued to the original method of payment within a reasonable period, typically five (5) to seven (7) business days.
2.5 Exclusions
The following items are not eligible for return:
- Products that have been used, opened, or are missing original tags.
- Items expressly marked as “Final Sale” or otherwise non-returnable at the time of purchase.
3. Damaged or Incorrect Goods
3.1 In the event that a product is received in a damaged condition, defective, or incorrect, the Customer must notify the Company immediately upon receipt.
3.2 The Company shall, at its sole discretion, provide either a replacement product or a full refund, without additional cost to the Customer.
4. Contact Information
For any inquiries or requests relating to delivery, returns, or refunds, please contact:
Email: info@veeaitch.com
Phone: +905550855999