This contract has been prepared in accordance with the Regulation on the Application Procedures and Principles of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137, and the articles are as follows:

ARTICLE 1. SUBJECT

The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 4077 – Regulation on the Application Procedures and Principles of Distance Contracts, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, sold by the seller to the buyer.

ARTICLE 2.1. SELLER INFORMATION

Title : 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ

( vhcosmetic )

Address : AHMEDİYE MH.GUNDOĞUMU CD. AHMEDİYE HAN APT.NO:25/9 USKUDAR

İSTANBUL

E Mail : info@veeaitch.com

ARTICLE 2.2. BUYER INFORMATION

The person who becomes a member of the veeaitch.com shopping site as a customer.

The address and contact information used when becoming a member are taken as basis.

ARTICLE 3. PRODUCT INFORMATION SUBJECT TO THE CONTRACT

The type, quantity, brand/model, color, number, sales price, payment method of the Goods/Product/Service consist of the information at the time the order is finalized.

ARTICLE 4. GENERAL PROVISIONS

4.1. The BUYER declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the contractual product or products specified in Article 3 and all preliminary information regarding delivery and has given the necessary confirmation electronically.

4.2. The contractual product or products shall be delivered to the Buyer or the person/organization at the address indicated within the period specified in the preliminary information depending on the distance of the Buyer’s place of residence for each product, if it does not exceed the legal period of 30 days. This period may be extended for a maximum of 10 days provided that the Buyer is notified in advance.

4.3. If the contractual product is to be delivered to a person/organization other than the Buyer, veeaitch.com cannot be held responsible if the person/organization to whom the delivery will be made does not accept the delivery.

4.4. 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ. is responsible for the delivery of the contractual product in a sound, complete manner, in accordance with the characteristics specified in the order and with the warranty documents and user manuals, if any.

4.5. For the delivery of the contractual product, it is required that the signed copy of this contract be delivered to 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ and the price be paid with the payment method preferred by the Buyer. If the product price is not paid for any reason or is canceled in the bank records, 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ. shall be deemed to have been relieved of its obligation to deliver the product.

4.6. If the relevant bank or participation bank does not pay the product price to 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ. due to the unfair or illegal use of the Buyer’s credit card by unauthorized persons for a reason not caused by the Buyer’s fault after the delivery of the product, the product must be sent to 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ. within 3 days, provided that it has been delivered to the Buyer. In this case, the shipping expenses belong to the Buyer.

4.7. 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ. If the contracted product cannot be delivered within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the Buyer is obliged to notify the Buyer of the situation. In this case, the Buyer may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the elimination of the impeding condition. If the Buyer cancels the order, the amount paid by the Buyer shall be paid to the Buyer in cash and in a single payment within 7 business days.

4.8. Defective or broken products, whether or not sold with a warranty certificate, may be sent to 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ. for the necessary repairs under warranty conditions, and if sent, the cargo expenses shall be covered by 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ.

4.9. If the payment for the order placed on the site is made, the Buyer shall be deemed to have accepted all the terms of this contract.

ARTICLE 5 – RIGHT OF WITHDRAWAL

5.1. The Buyer has the right of withdrawal within 7 days from the delivery of the contractual product to him/her or to the person/organization at the address he/she has indicated. In order to exercise the right of withdrawal, it is required that VHcosmetic Natural Products. be notified by fax, e-mail or telephone within this period and that the product has not been used within the framework of the provisions of the relevant article. In the event of exercising this right, it is mandatory to return the cargo delivery report copy stating that the product delivered to the 3rd party or the Buyer was sent to VHcosmetic Natural Products. and the original invoice. The product price will be returned to the Buyer within 15 days following the receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be returned. In bundled products (where more than one product is grouped together and sold at once), the products cannot be returned individually, they must be returned together. The shipping cost of the product returned due to the right of withdrawal is covered by the Buyer. In cases where the product is defective, the shipping fee belongs to VHcosmetic Natural Products. In this case, the Buyer is obliged to send the cargo with the contracted cargo company of VHcosmetic Natural Products. In shipments with a different company, the shipping fee belongs to the Buyer.

Products that cannot be returned due to their nature are those that the product has been used after delivery. The use of the right to withdrawal is subject to the condition that the packaging of the product has not been opened, has not been damaged and the product has not been used.

In addition, the consumer cannot use the right of withdrawal in goods that are produced in accordance with the consumer’s special requests and demands or that have been personalized by making changes or additions.

If the payment is made with a credit card or a similar payment card, the consumer may request that the payment transaction be canceled on the grounds that the card has been used without his/her consent and in an unlawful manner. In this case, the institution that issued the card shall refund the payment amount to the consumer within 7 business days from the notification of the objection.

In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the place of residence of 9N9 GAYRİMENKUL PAZARLAMA VE GENEL TİCARET LİMİTED ŞİRKETİ. are authorized up to the value declared by the Ministry of Industry and Trade.

In the event that the order is finalized, the buyer shall be deemed to have accepted all the terms of this contract.

ARTICLE 6 – DETAILS

6.1. Errors: Our store cannot be held responsible for any errors that may occur in any area such as product description, name, price, picture, etc.

6.2. Price Policy: Our store determines all product prices sold in our store in accordance with the rules of free economy. This includes the Label Price, Sales Price and Discounted Price. No one, including the Customer, Product manufacturer, Importer or distributor, has the authority to force us to change the price. Spelling errors are an exception.

6.3. Cancellation and Return Conditions: Our store guarantees to take back any product it sells in the cases specified on the Cancellation and Return Conditions page.

6.3. Customer Satisfaction: Our store makes great efforts to keep customer satisfaction at the maximum level. All complaints and requests, except for customer requests that are aimed at harming our store and are not within the framework of general trade rules, are carefully examined and tried to be concluded urgently.

6.4. Security Measures: Orders placed in our store are sent to the customer after passing through a series of security measures. Our store managers may request some additional information from the customer during these transactions. The requested information is for your safety. The customer is obliged to meet these requests. Orders that are not considered safe or suspicious by the Bank or our Managers will not be sent.

6.5. Product Delivery: Deliveries are delivered only by the cargo companies determined by our store or our own distribution network after identity checks are performed. Delivery with a different cargo company cannot be requested. The package ordered must be checked when received and damaged or faulty packages should not be accepted. Once the package is received, your order will be deemed to have been delivered complete and intact by the Cargo officer.